Return,Refund & Cancellation
Updated on 28.12.2023
Return of Products:
​
Produtcs can be returned if recived not as per order placed, defective, broken or incomplete within two working days from the date of receipt.
​
Buyer will raise the request of return of the product within 12 hours from the time of receipt of product.
​
Buyer will re-pack the product properly and handover it to designated transporter/courier partner of Cosmorugs.
​
Cosmorugs will update to buyer about the date and time of collection of defective product well in advance.
​
Refund of Payment:
Payment will be refunded within T+7 days in the same account from where it was received. . T is the date of return request of product.
Cancellation:
​
Oder can be cancelled before dispatch of product by writting through mail : info@cosmorugs.com or login the website and clicking on cancellation of order button.