Return,Refund & Cancellation
Updated on 28.12.2023
Return of Products:
Produtcs can be returned if recived not as per order placed, defective, broken or incomplete within two working days from the date of receipt.
Buyer will raise the request of return of the product within 12 hours from the time of receipt of product.
Buyer will re-pack the product properly and handover it to designated transporter/courier partner of Cosmorugs.
Cosmorugs will update to buyer about the date and time of collection of defective product well in advance.
Refund of Payment:
Payment will be refunded within T+7 days in the same account from where it was received. . T is the date of return request of product.
Oder can be cancelled before dispatch of product by writting through mail : firstname.lastname@example.org or login the website and clicking on cancellation of order button.