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Return,Refund &  Cancellation

Updated on 28.12.2023

Return of Products:

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Produtcs  can be returned if recived not as per order placed, defective, broken or incomplete within two working days from the date of receipt.

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Buyer will raise the request of return of the product within 12 hours from the time of receipt of product.

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Buyer will re-pack the product properly and handover it to designated transporter/courier partner of Cosmorugs.

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Cosmorugs will update to buyer about the date and time of collection of defective product well in advance.

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Refund of Payment:

Payment will be refunded within T+7 days in the same account from where it was received. . T is the date of return request of product.

 

Cancellation:

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Oder can be cancelled before dispatch of product by writting through mail : info@cosmorugs.com or login the website  and clicking on cancellation of order button.

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