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Cosmorugs online Easy Returns Refund and Cancellation Policy
 

Updated on 28.12.2023

Revision date: 10.10.2024

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Product return, money refund and order cancellation will be handled as per Cosmorugs online Easy Returns Refund and Cancellation Policy

Easy Returns Policy

  1. Return Eligibility:

    • Products can be returned within 7days from the date of delivery.

    • Items must be unused, in their original packaging, and in resalable condition.

  2. Return Process:

    • To initiate a return, contact Cosmorugs customer support through www.cosmorugs.com or email id :info@cosmorugs.com.

    • Securely package the item and use the return shipping label provided by Cosmorugs.
      Refund Policy

  3. Processing Time:

    • Refund will be processed  within 5-10 business days after the returned item is received and inspected.

  4. Refund Method:

    • Refunds are issued to the original payment method used during the purchase.

Cancellation Policy

  1. Order Cancellation:

    • Customers can cancel their orders  as long as the order has not been processed or shipped.

  2. Cancellation Process:

    • To cancel an order, reach out to customer support immediately for assistance.

  3. Refund for Canceled Orders:

    • As per Cosmorugs online Easy Returns Refund and Cancellation Policy if the order cancellation is successful, a full refund will be processed to the original payment method.

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